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Exploring the Rich Feature Set of PointClickCare


PointClickCare is renowned for its robust feature set that caters to a wide range of healthcare needs. From Electronic Health Records (EHR) to Medication Management and beyond, it offers a comprehensive toolkit for healthcare providers and organizations. In this guide, we’ll delve into 15 of the most notable features that make PointClickCare a game-changer in healthcare management.

1. Electronic Health Records (EHR)

At the core of PointClickCare is its Electronic Health Records (EHR) system. This feature digitizes and centralizes patient information, including medical histories, treatment plans, medication records, etc. It streamlines data access, ensuring healthcare providers can make well-informed decisions and deliver patient-centric care.

2. Care Planning and Management

PointClickCare provides robust tools for creating and managing care plans. Care teams can customize care plans for individual patients, documenting assessments, goals, and interventions. This feature promotes patient-centred care, with plans that can be continuously updated as patient conditions change.

3. Medication Management


Medication errors are a significant concern in healthcare, which is why PointClickCare offers Medication Management features. Caregivers can create accurate medication schedules, track dispensing, and monitor patient medication responses. This reduces the risk of errors and ensures patients receive their prescribed medications safely.

4. Quality and Compliance Reporting

PointClickCare simplifies reporting on quality measures and compliance with healthcare regulations. It automates tracking and reporting on critical metrics, helping healthcare facilities meet industry standards and avoid penalties. This feature streamlines auditing and reporting tasks, saving valuable time and resources.

5. Revenue Cycle Management

Financial management is a complex aspect of healthcare, but PointClickCare’s Revenue Cycle Management feature simplifies it. It optimizes billing processes, reduces errors, and ensures accurate service reimbursement. This helps healthcare organizations maintain financial stability while delivering quality care.

6. Telehealth Integration

The world of healthcare has embraced telehealth, and PointClickCare has seamlessly integrated this feature into its platform. Healthcare providers can conduct virtual patient visits, ensuring continuity of care, remote consultations, and follow-ups. This has proven especially valuable in challenging times.

7. Secure Communication

Effective communication is essential in healthcare, and PointClickCare’s secure communication features enhance collaboration among healthcare team members. Providers can securely message colleagues, share updates, and collaborate on patient care plans. This feature ensures that everyone involved in patient care is informed and aligned.

8. Mobile Charting

Point-of-care charting becomes more accessible with the Mobile Charting feature. Caregivers can document patient assessments, interventions, and outcomes directly from mobile devices. Real-time charting improves accuracy and reduces paperwork, allowing healthcare professionals to spend more time with patients.

9. Resident and Family Engagement

For senior living communities, PointClickCare offers Resident and Family Engagement tools. These features help improve the resident experience and facilitate communication between residents, families, and staff. It enhances resident satisfaction and involvement in care decisions.

10. Analytics and Business Intelligence

PointClickCare’s Analytics and Business Intelligence features provide valuable insights into healthcare operations. Users can access detailed reports and analytics, enabling data-driven decision-making, identifying trends, and optimizing resource allocation for improved patient care.

11. Staff and Shift Scheduling

Efficient staffing is crucial for healthcare facilities. PointClickCare’s Staff and Shift Scheduling feature simplifies the process by automating scheduling tasks, ensuring proper staffing levels, and reducing scheduling conflicts.

12. Fall Management and Prevention

Patient safety is paramount, and PointClickCare offers Fall Management and Prevention tools. These features help healthcare providers assess fall risk, implement preventive measures, and track incidents to reduce patient fall risk.

13. Wound Care Management

Wound Care Management

Wound care can be complex, but PointClickCare simplifies it with Wound Care Management features. Caregivers can document wound assessments, track healing progress, and coordinate treatment plans efficiently.

14. Infection Prevention and Control

Especially important in today’s healthcare landscape, Infection Prevention and Control features assist in monitoring and managing infections. It includes tools for tracking infection rates, implementing preventive measures, and ensuring compliance with infection control protocols.

15. Point-of-Care Documentation

Point-of-care documentation is streamlined with this feature, allowing healthcare providers to document patient care directly at the bedside. It ensures real-time data entry, accuracy, and timely access to patient records.


In conclusion, PointClickCare’s feature-rich platform is a comprehensive solution for healthcare providers and organizations, offering tools to enhance patient care, streamline operations, and ensure compliance with industry regulations. These features, individually and collectively, contribute to improving the healthcare experience for both patients and healthcare professionals.

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